Use cases
Different property inquiries need different first questions.
Realsom adapts the qualification path for buyers, sellers, landlords, tenants, and other inquiries, then prepares the useful context for the agent.
Qualification by intention
Five lead types. A focused path for each.
The bot begins with what the person is trying to do, uses the context already provided, and asks only for the details that matter to the next human conversation.
Realsom clarifies what the person wants to buy and how prepared they are to move forward.
- Preferred area and property type
- Budget and financing position
- Timing, requirements, and listing interest
Illustrative conversations only. Not connected to a live backend. Illustrative WhatsApp conversation
LeadHello, I’m looking to buy a three-bedroom house in Marbella.
RealsomThank you. What budget are you working with, and will you need mortgage financing?
LeadUp to €650,000. I’m already speaking with my bank about a mortgage.
RealsomUnderstood. When would you ideally like to complete the purchase?
Qualification pathBuyer inquiries
Realsom gathers the property context and the owner’s reason and timeframe for selling.
- Property type, location, and ownership context
- Motivation and intended timing
- Valuation expectations and next-step readiness
Realsom organizes the information an agent needs when an owner wants to rent out a property.
- Property details and location
- Availability and rental context
- Timing and relevant follow-up information
Realsom clarifies the type of rental the person needs and when they need it.
- Preferred area and property type
- Monthly budget and requirements
- Move-in timing and rental context
Realsom captures the request and preserves its context without forcing it into the wrong category.
- Reason for contacting the agency
- Relevant property or service context
- Information needed for correct routing
Illustrative WhatsApp conversation
Hello, I’m looking to buy a three-bedroom house in Marbella.
Thank you. What budget are you working with, and will you need mortgage financing?
Up to €650,000. I’m already speaking with my bank about a mortgage.
Understood. When would you ideally like to complete the purchase?
Qualification pathBuyer inquiries
Consistent where it matters
Across every qualification path
The questions change with the inquiry. The principles do not.
Focused conversation
Realsom asks one relevant question at a time.
Uses existing context
Information already supplied is not requested again.
Bilingual flow
The conversation can follow the configured English or Spanish path.
CRM continuity
Answers and conversation context are prepared for the CRM record.
Prepared for the agent
From first message to useful agent context.
The record brings the qualification details together without taking the commercial decision away from the agent.
- Lead type
- Buyer, seller, landlord, tenant, or another inquiry
- Contact and property context
- Relevant person, area, property, listing, or service information
- Qualification details
- Answers gathered for the relevant lead type
- Conversation record
- The exchange and a concise summary
- Missing information
- Important details that still require clarification
- Current classification
- Hot, Cold, or Not yet scored
- Next action
- Decided by the agent
Realsom gathers. The CRM organizes and displays. The agent decides.
Experience the product
Bring us one real qualification path.
We will discuss how Realsom should fit your agency’s inquiries, questions, and agent handoff.